Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
2024 Audi S5 Recall
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Frequently Asked Questions
8 common questions answered
What are the known NHTSA recalls for a 2024 Audi S5?
The NHTSA database lists 7 related recalls covering suspension, rear axle, wiring harness, and seat belt components that may affect S5 and related A5/S5 family vehicles. Affected systems include front shock absorber forks and rear axle trailing-arm lock nuts (which can break), rear light wiring harness abrasion protection, and certain seat belt pretensioner components. Corrective actions range from replacing shock absorber forks and lock nuts to adding scuff protection and replacing retractors, all performed free of charge by Audi dealers.
How do I check if my 2024 Audi S5 has an open recall?
You can check your VIN on NHTSA.gov or let our service team verify it for free when you schedule service. Audi North Atlanta can look up your VIN, confirm open recalls from NHTSA records, and explain required repairs and timelines.
How much does a 2024 Audi S5 recall repair cost?
Manufacturer recall repairs are performed at no cost to the owner—Audi covers parts and labor under the recall program. At Audi North Atlanta we use OEM parts and factory-trained technicians to complete recalls free of charge; additional non-recall work will be quoted up front.
Can I get my 2024 Audi S5 recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized franchise dealer to ensure OEM parts, factory procedures, and documentation—so bring your vehicle to a certified Audi dealer like Audi North Atlanta. Our factory-trained technicians use Audi diagnostic tools and warranty systems to ensure the recall is closed properly with the manufacturer.
How long does a 2024 Audi S5 recall repair take?
Many recall repairs take from one hour to a full day depending on the remedy; items like wiring scuff protection are often quick, while axle or shock absorber work may take longer. When you schedule appointment we’ll provide an estimated turnaround and offer loaner or shuttle options when available.
Does an open recall affect my 2024 Audi S5's trade-in or resale value?
Yes—unresolved recalls can reduce resale or trade-in value because buyers and dealers often check NHTSA status before purchase. Resolving recalls at Audi North Atlanta protects vehicle value and provides documented proof of OEM repairs; learn more about trade options on our trade-in page.
Can I fail a state inspection because of an unresolved 2024 Audi S5 recall?
Some recalls affect safety-critical components and can lead to inspection issues depending on state rules; it’s safest to resolve safety recalls promptly to avoid inspection or registration problems. Audi North Atlanta will confirm whether a specific recall could impact local Georgia inspection requirements and help you schedule service to address it. We also offer service financing so you can get work done now and pay later—ask our service advisors when you call or book online.
2024 Audi S5 Recall Summary
The National Highway Traffic Safety Administration (NHTSA) records show these recalls; if your 2024 Audi S5 is affected, schedule service with Audi North Atlanta to complete free manufacturer recall repairs using OEM parts and factory-trained technicians. To book, visit our service scheduler or call our service center.
Recall Service & Dealership Highlights
Safety Risks You Can't Ignore
The 2024 Audi S5 may be affected by several NHTSA recalls that involve suspension components, rear axle lock nuts, wiring harness abrasion protection, and seat belt pretensioners. These defects can lead to steering impairment, rear axle misalignment, disabled exterior hazard lighting, or internal seat belt component detachment in a crash. Ignoring these issues can increase the risk of a collision, injury, or secondary hazards during an emergency. Additionally, unresolved safety recalls can complicate insurance claims and may affect coverage if an accident is related to a known, unaddressed defect. Audi North Atlanta places customer safety first: our factory-trained technicians will diagnose recall items using OEM diagnostic tools and complete manufacturer-mandated repairs at no cost under the recall program. If you live in Roswell, Alpharetta, or the greater Atlanta area, call or schedule service immediately to protect yourself and your passengers.
Your Certified Recall Experts
Audi North Atlanta is your local certified Audi dealer serving Roswell, GA and surrounding communities with factory-trained technicians, genuine OEM parts, and official Audi procedures. Recall repairs must be performed and documented by an authorized franchise dealer to ensure correct parts, warranty compliance, and proper manufacturer notification—work an independent shop cannot fully document back to Audi. Our service center uses Audi factory diagnostic equipment and follows NHTSA and manufacturer recall remedies exactly, ensuring the repair is free under the recall and logged with the manufacturer. We also provide transparent estimates for any non-recall needs, offer loaner and shuttle options when available, and maintain clear communication so you know when your vehicle will be ready. Trust Audi North Atlanta for recall service near me in Roswell and the greater Atlanta region; schedule service today and ask about our current service specials.
Next Steps to Resolve Recalls
If you suspect a recall may apply to your 2024 Audi S5, begin by checking your VIN at NHTSA.gov or let our service team run the VIN lookup for free when you schedule appointment. At your appointment we will confirm open recalls, explain the required corrective action—such as replacing shock absorber forks, installing scuff protection for wiring harnesses, or replacing lock nuts or belt retractors—and provide a clear time estimate. Many recall repairs are completed the same day, while axle or suspension work may require a longer service window; we will advise on loaner or shuttle options. All manufacturer recall remedies are performed with OEM parts at no cost to you. If additional non-recall repairs are needed, we offer financing to help manage payment. Audi North Atlanta will document the repair with the manufacturer and update your vehicle’s recall status so you can drive with confidence.
Protect Your Vehicle Value
Leaving recalls unresolved can harm trade-in and resale value because many buyers and dealers check NHTSA recall status before purchase. Addressing recalls at Audi North Atlanta demonstrates to potential buyers that your 2024 Audi S5 has been maintained under OEM standards and that manufacturer repairs were completed using genuine parts and certified technicians. Completing recall work can remove purchase friction, protect resale pricing, and prevent future inspection or insurance complications tied to known safety defects. Our advisors can provide documentation of completed recall repairs and help you prepare for a trade appraisal—visit our trade-in page to start the process. Schedule service with us to ensure your vehicle retains its value and safety certification.
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Recall Summary
7 recalls found · All repairs FREE
Suspension
FREE2 OPEN RECALLS
Consequence
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Corrective Action
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
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Suspension2
FREE2 OPEN RECALLS
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Consequence
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Corrective Action
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
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Free recall check · No appointment needed
Rear Suspension Axle Assembly1
FREE1 OPEN RECALL
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Consequence
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Corrective Action
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters are expected to be mailed June 25, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
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Wiring Harness2
FREE2 OPEN RECALLS
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.
Consequence
Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.
Corrective Action
Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall is expected to begin January 22, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.
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Seat Belt1
FREE1 OPEN RECALL
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi A5 Cabriolet and S5 Cabriolet vehicles. A component within the front, rear, and rear center seat belt retractor pretensioners may detach after the seatbelt retractor pretensioner is deployed in the event of a crash.
Consequence
Although, the seat belt will operate as intended in the event of a crash, the pretensioner component may be a projectile within the vehicle cabin, increasing the risk of injury.
Corrective Action
Audi will notify owners, and dealers will replace the safety belt retractors/pretensioners, free of charge. The recall is expected to begin in May 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for the recall is 69O8.
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Rear Axle1
FREE1 OPEN RECALL
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Consequence
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Corrective Action
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters are expected to be mailed June 25, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
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Free recall check · No appointment needed
