2021 Audi e-tron Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2021 Audi e-tron?
The NHTSA has issued 5 recalls affecting the 2021 Audi e-tron: four involve the passenger occupant detection system (air bag/PODS) and one involves the high-voltage battery seal (recall IDs 69BY, 69Z4, and 93E8). The air bag recalls note that the passenger occupant detection system can disable the passenger air bag when a seat is occupied, increasing injury risk. The battery recall warns that moisture intrusion in the high-voltage system can short-circuit and raise a fire risk; owners should follow posted safety instructions and contact Audi if warning messages appear.
How do I check if my 2021 Audi e-tron has an open recall?
You can check open recalls by entering your VIN at NHTSA.gov or by contacting Audi North Atlanta; we also check recalls free when you bring the vehicle to our service center. If you prefer, call Audi customer service at 1-800-253-2834 for recall specifics or bring your vehicle to Audi North Atlanta and we will verify and advise next steps. To confirm and quickly book repairs, schedule service online or call our Roswell service team.
How much does a 2021 Audi e-tron recall repair cost?
Manufacturer recall repairs are performed free of charge for the customer under the recall program. Audi North Atlanta uses OEM parts and factory-trained technicians to perform recall work at no cost; if additional non-recall work is requested, we offer service financing to help you pay over time. Check available offers under service specials if you want to combine maintenance with your recall visit.
Can I get my 2021 Audi e-tron recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by a qualified facility; free manufacturer recall repairs are typically coordinated through a franchised dealer to ensure OEM parts and factory procedures are used. Independent shops may perform certain repairs, but the safest and most certain route for free recall repairs and warranty tracking is your local certified Audi dealer — Audi North Atlanta in Roswell. To ensure correct software updates, diagnostic logs, and parts traceability, schedule service with our factory-trained team.
How long does a 2021 Audi e-tron recall repair take?
Turnaround time varies by recall; simple connector replacements can be completed in a few hours, while remedy programs still in development may require scheduling and parts availability. For the air bag (PODS) connector remedy previously handled under recall 69Z4, dealers replaced connectors and rerouted cables; battery seal work under recall 93E8 may take longer if parts or battery components must be replaced. To minimize wait, schedule appointment with Audi North Atlanta and ask about loaner options; we also list current offers on service specials.
Does an open recall affect my 2021 Audi e-tron's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in offers and can deter private buyers; many lenders and dealers verify recall status before purchase. Having recalls addressed at Audi North Atlanta preserves resale value and provides a documented service history showing OEM recall work was completed. Start a trade evaluation by visiting our value page to protect your vehicle's value: value my trade.
Can I fail a state inspection because of an unresolved 2021 Audi e-tron recall?
Open recalls are not typically an automatic inspection failure, but safety-related recalls (air bag, high-voltage battery) can affect safety certifications and insurance coverage if left unresolved. Addressing recalls promptly at an authorized dealer like Audi North Atlanta reduces inspection risk and ensures compliance with safety standards used during inspections and by insurers. If you need immediate assistance, schedule service and ask about recall verification; we also offer service financing to help with incidental repairs.
2021 Audi e-tron Recall Summary
The table above summarizes NHTSA recall records for the 2021 Audi e-tron. The NHTSA lists five recalls affecting this model; Audi North Atlanta urges owners to schedule service so factory-trained technicians can complete free recall repairs and restore vehicle safety.

Recall Service & Dealership Highlights

Recall Summary

5 recalls found · All repairs FREE

Air Bag

FREE4 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.

Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Corrective Action

The remedy program is still in development. Interim notices informing owners of the safety risk are expected to be mailed May 21, 2021. Owners will receive a second notice when the remedy becomes available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.

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Air Bag4
FREE4 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.

Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Corrective Action

The remedy program is still in development. Interim notices informing owners of the safety risk are expected to be mailed May 21, 2021. Owners will receive a second notice when the remedy becomes available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.

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Free recall check · No appointment needed

Battery1
FREE1 OPEN RECALL

Defect

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

Consequence

Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message Electrical system: fault

Corrective Action

immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

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Free recall check · No appointment needed