2020 Audi Q5 Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2020 Audi Q5?
The NHTSA records show 46 recall entries affecting the 2020 Audi Q5 and related model years covering multiple components. Key affected systems include the coolant pump/electric coolant pump (fire risk if blocked or shorted), fuel pump flange (fuel leak risk), auxiliary electrical connectors and heater (risk of overheating and fire), air bag and inflator issues (risk of inflator rupture), brake master cylinder and caliper concerns (braking performance risk), sunroof drainage leading to head air bag inflator corrosion (projectile risk), transmission gear box rollaway risk, wheel and trim detachments, and rear suspension lock nuts (possible loss of control). All recall summaries below are sourced from NHTSA records and manufacturer notices; Audi North Atlanta can verify your VIN and the exact open recalls for your vehicle.
How do I check if my 2020 Audi Q5 has an open recall?
You can check your 2020 Audi Q5 recall status using your VIN on NHTSA.gov or by contacting Audi North Atlanta so we can check for you. Provide your VIN to Audi North Atlanta by phone or bring your vehicle to our service drive and our factory-trained technicians will verify open recalls at no charge and explain next steps. If you prefer to book ahead, schedule service online and we will confirm any open campaigns before your visit.
How much does a 2020 Audi Q5 recall repair cost?
Manufacturer recall repairs are performed free of charge to the vehicle owner under the recall program. Audi-authorized dealers, including Audi North Atlanta, perform recall repairs using OEM parts and factory diagnostics at no cost; any unrelated repairs or additional work will be disclosed and require authorization. Audi North Atlanta also offers service financing so you can get necessary non-recall work done now and pay later; contact our service team for options or view our current service specials.
Can I get my 2020 Audi Q5 recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized dealer to ensure OEM parts, factory-trained technicians, and the official remedy required by the manufacturer. Independent shops cannot perform the official recall remedy that documents and clears the NHTSA recall record; Audi North Atlanta, as a certified Audi franchise, uses OEM diagnostic tools and factory training to complete and close recalls correctly.
How long does a 2020 Audi Q5 recall repair take?
Repair time varies by recall but many common recall fixes take between 1–4 hours; some replacements or parts-limited campaigns may require longer or a return visit. For example, software updates (coolant pump power-off logic) can be completed quickly whereas parts-replacement campaigns (pump replacement, instrument panel replacement, or seat frame replacement) depend on part availability and may take longer; Audi North Atlanta will provide a time estimate when you schedule service.
Does an open recall affect my 2020 Audi Q5's trade-in or resale value?
An unresolved recall can negatively affect trade-in and resale value because some buyers and dealers verify recall status before purchase. Resolving recalls at Audi North Atlanta with documented OEM repairs protects resale value, improves buyer confidence, and prevents potential insurance or inspection issues; you can also get a formal appraisal via our online trade tool at value my trade.
Can I fail a state inspection because of an unresolved 2020 Audi Q5 recall?
Some recalls involve safety-critical systems (brakes, airbags, steering, fuel leaks) that could impact inspection outcomes or vehicle safety checks if left unaddressed. Audi North Atlanta recommends addressing any open recall immediately to avoid inspection complications and reduce safety risks; schedule an appointment online to have recalls verified and repaired free of charge.
2020 Audi Q5 Recall Summary
All information above is drawn from NHTSA recall records. Recall repairs are free under the manufacturer program and must be completed at an authorized Audi dealer. To protect your safety and vehicle value, contact Audi North Atlanta in Roswell, GA to verify your VIN and schedule service today.

Recall Service & Dealership Highlights

Recall Summary

46 recalls found · All repairs FREE

Coolant Pump

FREE4 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Consequence

A blocked pump or a short-circuited pump can increase the risk of a fire.

Corrective Action

Audi will notify owners, and dealers will replace the pumps, free of charge. Parts are not currently available. Owners will be sent an initial notification beginning on June 11, 2018. A second notice will be mailed once remedy parts become available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

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Coolant Pump4
FREE4 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Consequence

A blocked pump or a short-circuited pump can increase the risk of a fire.

Corrective Action

Audi will notify owners, and dealers will replace the pumps, free of charge. Parts are not currently available. Owners will be sent an initial notification beginning on June 11, 2018. A second notice will be mailed once remedy parts become available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

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Electrical System4
FREE4 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

Consequence

The melted wires can increase the risk of a fire.

Corrective Action

Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.

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Fuel Pump4
FREE4 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Corrective Action

Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall is expected to begin July 2, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.

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Sun Roof3
FREE3 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. This corrosion can weaken the canister and, during deployment of the side head air bag, the inflator may fracture and propel fragments into the passenger compartment.

Consequence

An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to begin in February 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

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Air Bag2
FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.

Consequence

In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).

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Steering2
FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Audi SQ5 vehicles manufactured May 22, 2013, to April 14, 2015. The affected vehicles have an electric power steering assist system that may shut down in cold temperatures due to a steering motor sensor fault.

Consequence

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Corrective Action

Volkswagen will notify owners, and dealers will update the power steering control module software, free of charge. The recall began on July 31, 2015. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 48M1.

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Roof Assembly1
FREE1 OPEN RECALL

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. This corrosion can weaken the canister and, during deployment of the side head air bag, the inflator may fracture and propel fragments into the passenger compartment.

Consequence

An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to begin in February 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

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Engine Coolant Pump2
FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Consequence

If the coolant pump overheats, it can increase the risk of a fire.

Corrective Action

Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

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Transmission1
FREE1 OPEN RECALL

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.

Consequence

Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.

Corrective Action

Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall is expected to begin in May 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.

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Brake Caliper2
FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

Consequence

A reduction of braking performance can increase the risk of a crash.

Corrective Action

Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will inspect the brake system and as necessary, bleed the front brakes (Atlas models only) or bleed the rear brakes (all other Volkswagen models). Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.

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Brake Master Cylinder2
FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.

Consequence

A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.

Corrective Action

Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.

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Wheel4
FREE4 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.

Consequence

The detached trim may become a road hazard, increasing the risk of crash.

Corrective Action

Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.

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Structure5
FREE5 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

Consequence

The detached trim may become a road hazard, increasing the risk of crash.

Corrective Action

Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall is expected to begin November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

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Instrument Panel1
FREE1 OPEN RECALL

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.

Consequence

A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.

Corrective Action

Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.

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Master Cylinder2
FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.

Consequence

A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.

Corrective Action

Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.

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Rear Suspension Axle Assembly3
FREE3 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Consequence

A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Corrective Action

Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters are expected to be mailed June 25, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

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Seat2
FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

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Engine2
FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Consequence

A blocked pump or a short-circuited pump can increase the risk of a fire.

Corrective Action

Audi will notify owners, and dealers will replace the pumps, free of charge. Parts are not currently available. Owners will be sent an initial notification beginning on June 11, 2018. A second notice will be mailed once remedy parts become available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

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