2020 Audi A6 Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2020 Audi A6?
The NHTSA has issued 31 recalls affecting the 2020 Audi A6 and related model years, covering air bag systems, coolant pumps, fuel system components, electrical connectors, suspension fasteners, battery connections, and fuel rails. These recalls include air bag/PODS sensor malfunctions that can prevent proper deployment, fuel-line and fuel-rail leaks that can increase fire risk, electric coolant pump failures that may overheat, and electrical connector or starter-generator issues that could short and create a fire hazard. All recall remedies listed by NHTSA are provided free by Audi; our team at Audi North Atlanta will confirm applicability and perform required repairs at no charge.
How do I check if my 2020 Audi A6 has an open recall?
You can check your vehicle's recall status online at NHTSA.gov using your VIN or bring your vehicle to us and we will check the NHTSA database for free. If you prefer, call Audi North Atlanta or bring your VIN to our service drive and we will verify open recalls and explain any required repairs. To proactively book a visit, schedule service online and our factory-trained technicians will inspect and, when needed, perform the free recall repair.
How much does a 2020 Audi A6 recall repair cost?
Manufacturer recall repairs are free of charge to the owner — Audi will cover parts and labor for all NHTSA-listed recall remedies. Audi North Atlanta uses OEM parts and factory-trained technicians to ensure the manufacturer-mandated recall remedy is applied correctly and that warranty and safety requirements are preserved. If you need additional non-recall maintenance at the same time, ask about current service specials and our service financing options so you can get necessary work done now and pay later.
Can I get my 2020 Audi A6 recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized dealer to ensure OEM parts, factory calibration, and correct documentation; Audi North Atlanta is your local certified Audi dealer for recall service near Roswell. Independent shops cannot always access Audi software updates, original OEM parts, or manufacturer-specific calibration procedures required for many recall remedies such as air bag module replacement or instrument panel replacement. For your safety and to preserve resale value, we recommend scheduling a free recall inspection — schedule appointment online today and ask to review any available service specials.
How long does a 2020 Audi A6 recall repair take?
Repair time varies by recall: many inspections and software updates take under an hour, while part replacements such as instrument panels or fuel rails may take several hours or require parts availability. Audi North Atlanta will give you an estimated turnaround when you schedule service, and we will prioritize safety items first to minimize your downtime. If parts are temporarily unavailable, we will notify you immediately and work with Audi to complete the repair as soon as parts arrive; ask about loaner options or shuttle service when booking.
Does an open recall affect my 2020 Audi A6's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in offers and may discourage private buyers; many dealers and buyers check NHTSA records during valuation. Getting recalls resolved at Audi North Atlanta protects your vehicle's value and provides documented proof of remedy using OEM parts and factory-trained technicians. When you're ready to trade, visit our appraisal page to get an estimate: value my trade — recall repairs are free and help maximize resale or trade-in value.
Can I fail a state inspection because of an unresolved 2020 Audi A6 recall?
While many states do not fail a vehicle solely for an open safety recall, certain recall-related defects (like fuel leaks or inoperative restraint systems) can cause inspection failures or be noted by safety inspectors. To avoid complications with registration, insurance claims, or safety checks, have open recalls addressed promptly by an authorized dealer such as Audi North Atlanta. We offer free recall verification and repairs; schedule service and ask about our flexible service financing to handle any additional recommended maintenance.
2020 Audi A6 Recall Summary
These recall summaries are based on NHTSA records. Audi North Atlanta in Roswell, GA, performs all manufacturer recall repairs free of charge using OEM parts and factory-trained technicians; to protect safety and value, please schedule service or call our service team for assistance.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

Addressing recalls quickly protects you and your passengers. The 2020 Audi A6 has NHTSA-listed issues that include malfunctioning passenger occupancy detection (PODS) mats and air bag score-line manufacturing defects that can prevent correct air bag deployment or create debris during inflation, coolant pump failures that can overheat and increase fire risk, and fuel-line or fuel-rail conditions that can leak fuel. Each of these conditions directly affects occupant safety and, in some cases, increases the chance of a fire or injury in a crash. Audi North Atlanta prioritizes these safety items: our factory-trained technicians follow the exact manufacturer recall procedures and use OEM parts and approved calibration tools to restore the vehicle to factory safety standards. Ignoring a recall can compromise insurance claims and reduce the vehicle's resale value; it may also leave restraint systems and fuel components in an unsafe condition. If you suspect your 2020 Audi A6 is affected, please schedule service immediately so we can inspect and apply the free manufacturer remedy as required by NHTSA.

Your Certified Recall Experts

Audi North Atlanta is the certified Audi franchise dealer serving Roswell, Alpharetta, Marietta and the greater Atlanta area, and we are equipped to manage every manufacturer recall for the 2020 Audi A6. Our technicians are factory-trained and certified by Audi, and we use OEM diagnostic tools, software, and genuine parts to ensure recall remedies are installed exactly as specified by the manufacturer. That matters because certain recalls — for example, air bag module replacement, instrument panel replacement, or starter-generator replacement — require dealer-only calibration and parts registration to maintain safety systems and warranties. Our service facility documents recall repairs with the manufacturer, provides you with record of completion, and ensures your vehicle meets all factory standards. Recall repairs through Audi are free, and Audi North Atlanta also offers service financing to help customers manage non-recall maintenance that may be recommended at the same visit. Choose a certified dealer for recall work to protect your safety, preserve resale value, and keep your vehicle covered under any manufacturer programs.

Check Your VIN Today

The fastest way to confirm recall applicability is by VIN lookup at NHTSA.gov or by bringing your VIN to us for a free check; many owners are unaware that overlapping recalls may apply. For the 2020 Audi A6, NHTSA records show multiple recalls across systems including airbags (PODS mats and passenger air bag score lines), coolant pumps, fuel hoses and fuel rails, electrical connectors, suspension fasteners, and starter-generator/battery connections for mild-hybrid models. When you arrive at Audi North Atlanta, our service advisors will review NHTSA data, verify open campaigns, and explain the scope and timeline of required repairs. Typical remedies range from software updates and sensor replacements to part replacements such as instrument panels or fuel rails; some items are quick fixes while others require parts availability. We encourage you to schedule appointment even if you're unsure — we will check for recalls at no charge and advise on next steps. If you see any recall notices from Audi, bring them with you and we will prioritize safety repairs.

Protect Your Resale Value

Unresolved recalls can reduce trade-in offers and slow private sales because many buyers and dealers check NHTSA records before purchase. For owners of the 2020 Audi A6, common recall items such as air bag system fixes, fuel-line replacements, or instrument panel replacements must be documented as completed to reassure buyers and appraisers. Audi North Atlanta documents all manufacturer recall repairs using OEM parts and factory procedures, providing a stamped service record that proves the work was performed correctly. Completing recalls at an authorized dealer also prevents potential insurance complications and ensures that future warranty or service claims remain valid. If you plan to sell or trade your vehicle, resolving open recalls preserves value and marketability; when you're ready, use our appraisal tool at value my trade to see how a clean recall history can improve offers. We also run timely promotions — check our service specials — and offer service financing to help you complete any additional recommended maintenance without delay.
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Recall Summary

31 recalls found · All repairs FREE

Electrical System

FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Audi A6 Sedans and 2015 Audi A7 vehicles. The auxiliary heater electrical connector on these vehicles may have been incorrectly inserted into the auxiliary heater, possibly resulting in increased electrical resistance.

Consequence

The extra resistance can cause the connector to overheat, increasing the risk of a fire.

Corrective Action

Volkswagen will notify owners, and dealers will inspect the auxiliary heater connector, replacing the auxiliary heater and connector, as necessary, free of charge. Interim notices informing owners of the safety risk were mailed January 31, 2019. Owners will receive a second notice when the remedy is available, anticipated in March 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 82C1.

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Electrical System2
FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Audi A6 Sedans and 2015 Audi A7 vehicles. The auxiliary heater electrical connector on these vehicles may have been incorrectly inserted into the auxiliary heater, possibly resulting in increased electrical resistance.

Consequence

The extra resistance can cause the connector to overheat, increasing the risk of a fire.

Corrective Action

Volkswagen will notify owners, and dealers will inspect the auxiliary heater connector, replacing the auxiliary heater and connector, as necessary, free of charge. Interim notices informing owners of the safety risk were mailed January 31, 2019. Owners will receive a second notice when the remedy is available, anticipated in March 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 82C1.

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Air Bag12
FREE12 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.

Consequence

If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall is expected to begin July 31, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

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Coolant Pump6
FREE6 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Consequence

A blocked pump or a short-circuited pump can increase the risk of a fire.

Corrective Action

Audi will notify owners, and dealers will replace the pumps, free of charge. Parts are not currently available. Owners will be sent an initial notification beginning on June 11, 2018. A second notice will be mailed once remedy parts become available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

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Fuel System5
FREE5 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.

Consequence

A fuel leak in the presence of an ignition source, increases the risk of a fire.

Corrective Action

Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.

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Electrical System Wiring1
FREE1 OPEN RECALL

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Audi A6 Sedans and 2015 Audi A7 vehicles. The auxiliary heater electrical connector on these vehicles may have been incorrectly inserted into the auxiliary heater, possibly resulting in increased electrical resistance.

Consequence

The extra resistance can cause the connector to overheat, increasing the risk of a fire.

Corrective Action

Volkswagen will notify owners, and dealers will inspect the auxiliary heater connector, replacing the auxiliary heater and connector, as necessary, free of charge. Interim notices informing owners of the safety risk were mailed January 31, 2019. Owners will receive a second notice when the remedy is available, anticipated in March 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 82C1.

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Suspension1
FREE1 OPEN RECALL

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Consequence

A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Corrective Action

Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters are expected to be mailed June 25, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

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Rear Suspension Axle Assembly1
FREE1 OPEN RECALL

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Consequence

A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Corrective Action

Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters are expected to be mailed June 25, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

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Battery Cable Connection2
FREE2 OPEN RECALLS

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.

Consequence

A short circuit in the starter generator increases the risk of a fire.

Corrective Action

Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.

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Fuel Rail1
FREE1 OPEN RECALL

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Consequence

A fuel leak in the presence of an ignition source can increase risk of a fire.

Corrective Action

Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

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